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Team leader / supervisor

Managing teams and projects to meet a private, public or voluntary organisation's goals.

Summary of this apprenticeship standard

Level

3 (equivalent to A levels at grades A to E)

Typical length
12 months
Current funding band
Up to £5,000 per apprentice.
Warning The funding band maximum for this apprenticeship will change to £4,500 from 04 March 2019
More information about funding
Entry requirements

Set by employer.

Candidates will usually have 5 GCSEs at grade C (or above).

What apprentices will learn
  • team management principles - including team dynamics, motivation and managing resources and workloads
  • leadership techniques - including coaching, decision making, role modelling and managing change
  • performance management - including absence management, conducting appraisals, setting goals and objectives
  • relationship management - including negotiation and networking skills and customer and stakeholder management
  • communications - including active listening, chairing meetings, presentation and digital, verbal and written communication skills
  • human resources (HR) and legal requirements - including equality, diversity and inclusion
  • operational and project management - including planning and prioritisation, collecting, analysing and using data and risk management
  • financial management - including controlling budgets, delivering value for money and governance and compliance
Qualifications

None specified.

Before taking their end-point assessment apprentices must:

  • achieve level 2 English and maths (equivalent to GCSEs at grades A* to C)
Professional registration

Apprentices will be able to register as associate members of the Chartered Management Institute (CMI) and Institute of Leadership and Management (ILM).

End Point Assessment
View a list of end point assessment organisations for this standard
Organisation Phone Number Email
NOCN 0300 999 1177
Highfield Awarding Body for Compliance (HABC) 0845 226 0350
Pearson Education Limited 07879 602674
Innovate Awarding Limited 0117 3142800
Active IQ 01480 467950
Chartered Management Institute 0333 220 3145
NCFE/CACHE 0191 239 8000
cHRysos HR Solutions Ltd 01302 802128
Professional Assessment Ltd 0800 160 1899
Apprenticeship EPA Centre 0845 223 5020
City and Guilds 0844 543 0000
Babcock Assessments Ltd 0800 077 8738
BIIAB 01276 684449
DSW Consulting 01302 760 008
iCQ 07984 201555
GP Strategies Assessment Services 0161 429 2460
Occupational Awards Limited 01904 236 483 / 07747442794
South West Councils 01823 270101
Skillsfirst Assess 0121 270 5100
Training Qualifications UK 03333 583 344
SFJ Awards 0114 284 1970
Further Training Ltd 0845 600 6690
Inplace Learning 07739 526500
Assessu 0115 975 9550
More Information

The Institute for Apprenticeships has more detailed information about this apprenticeship.