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Retail manager

Managing staff, their work and sales within a retail environment.

Summary of this apprenticeship standard


4 (equivalent to certificate of higher education)

Typical length
18 months
Current funding band
Up to £6,000 per apprentice.
More information about funding
Entry requirements

Set by employer. Candidates will usually have worked in a supervisory role within the retail industry.

What apprentices will learn
  • retail principles and practices
  • business principles and practices
  • customer service
  • marketing and merchandising
  • leadership
  • developing and managing teams

None specified.

Before taking their end-point assessment apprentices must:

  • achieve level 2 English and maths (equivalent to GCSEs at grades A* to C)
Professional registration

None specified.

End Point Assessment
View a list of end point assessment organisations for this standard
Organisation Phone Number Email
iCQ 07984 201555
NOCN 0300 999 1177
Pearson Education Limited +44 (0) 7879 602674
Innovate Awarding Limited 0117 3142800
Highfield Awarding Body for Compliance (HABC) 0845 226 0350
VTCT 023 8068 4500
Babcock Assessments Ltd 0800 077 8738
BIIAB 01276 684449
DSW Consulting 01302 760 008
Manpower Services Ltd 07932 748 201
GP Strategies Assessment Services 0162 429 2460
More Information

The Institute for Apprenticeships has more detailed information about this apprenticeship.