Unified Communications Technician
Setting up and maintaining communications systems under supervision, and installing communication hardware and software.
3 (equivalent to A levels at grades A to E)
- Typical length
- 12 months
- Current funding band
Up to £15,000 per apprentice.
More information about funding
- Entry requirements
Set by employer.
Candidates will usually have either:
- 5 GCSEs at grade A* to C (or equivalent)
- other relevant qualifications and experience
- an aptitude test with a focus on IT skills
- What apprentices will learn
- analysing system problems
- installing and configuring components and systems
- diagnostic tools to monitor and test network performance
- upgrading hardware and software
- interpreting technical specifications
- giving customers technical support
- knowledge of networks, cloud services, diagnostic and testing tools, and cabling
Before taking their end-point assessment apprentices must:
- achieve level 2 English and maths (equivalent to GCSEs at grades A* to C)
- Professional registration
Apprentices will be eligible to register on the Register of IT Technicians once they achieve Skills Framework of the Information Age level 3 professional.