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Passenger transport onboard and station team member

Ensuring the safe travel of passengers, customers and colleagues.

Summary of this apprenticeship standard


2 (equivalent to GCSEs at grades A* to C)

Typical length
12 months
Current funding band
Up to £6,000 per apprentice.
More information about funding
Entry requirements

Set by employer.

What apprentices will learn
  • assisting customers requiring help in a considered way, using specialised equipment or systems where necessary
  • starting up, using, monitoring and shutting down the equipment and systems within the area of responsibility
  • using the appropriate systems and equipment to issue tickets

Apprentices without level 2 (equivalent to GCSE grades 9 to 4 or A* to C) English and maths will need to achieve this before taking the end-point assessment

Professional registration

None specified.

End Point Assessment

There are no end point assessment organisations for this standard yet. There is a monthly application process for organisations interested in delivering end-point assessment. New organisations are added regularly.

If you have an urgent need to select an assessment organisation for this standard, please email with details.