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Hospitality Manager

Managing businesses like hotels, bars and restaurants to ensure customers receive the best service possible.

Summary of this apprenticeship standard

Level

4 (equivalent to certificate of higher education)

Typical length
18 months
Current funding band
Up to £6,000 per apprentice.
More information about funding
Entry requirements

Set by employer. Candidates will ideally have some experience working in a supervisory role.

What apprentices will learn
  • managing finances
  • monitoring levels of customer satisfaction
  • developing new business improvement ideas
  • customer relations skills
  • how to work out the resources needed for both busy and quiet times
Qualifications

Before taking their end-point assessment apprentices must have achieved level 2 English and maths (equivalent to GCSE grades 9 to 4 or A* to C)

Professional registration

None specified.

End Point Assessment
View a list of end point assessment organisations for this standard
Organisation Phone Number Email
Innovate Awarding Limited 0117 3142800
More Information

The Institute for Apprenticeships has more detailed information about this apprenticeship.