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Ambulance Support Worker (Emergency, Urgent and Non-Urgent)

Provide care and clinical support for emergency (999), urgent or unscheduled care calls.

Summary of this apprenticeship standard


3 (equivalent to A levels at grades A to E)

Typical length
13 months
Current funding band
Up to £7,000 per apprentice.
More information about funding
Entry requirements

Set by the employer but must meet the 15 standards as set out in the Care Certificate 2. Subject to Disclosure and Barring Service (DBS) checks. Apprentices must hold a full UK driving licence for the class of vehicle being driven in accordance with DVLA requirements.

What apprentices will learn
  • patient care, treatment and support
  • manage medical and post-surgical conditions
  • maintain dignity and well-being
  • patient assessment
  • deal calmly with all types of people
  • level 3 in ambulance driving
  • level 3 diploma in ambulance emergency and urgent care support or level 3 certificate in ambulance patient care
  • apprentices must have achieved level 2 English and maths (equivalent to GCSE grades 9 to 4 or A* to C) before taking their end-point assessment
Professional registration

None specified

How apprentices are assessed

A government-approved organisation must assess apprentices towards the end of their apprenticeship.

This end-point assessment ensures apprentices achieve the skills, training and any qualifications necessary to complete their apprenticeship.

You can download the assessment plan from the Institute for Apprenticeships. There are no end-point assessment organisations for this apprenticeship yet. Please email if you urgently need an end-point assessment organisation.

More Information

The Institute for Apprenticeships has more detailed information about this apprenticeship.