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Housing / property management

Creating and sustaining successful tenancies in the private and social rented housing sectors.

Summary of this apprenticeship standard


3 (equivalent to A levels at grades A to E)

Typical length
18 months
Current funding band
Up to £9,000 per apprentice.
More information about funding
Entry requirements

Set by employer.

What apprentices will learn
  • legislation and regulation in the property management sector
  • principles, policies and values of the organisation they work for
  • how to resolve defects, common problems, health and safety issues and repairs
  • customer service
  • housing services, including allocations, lettings, tenancy sustainment, and financial and social inclusion
  • responding to the needs of vulnerable customers
  • influencing and negotiating skills
  • decision-making skills

Before taking their end-point assessment, apprentices must achieve level 2 English and maths (equivalent to GCSEs at grades A* to C).

Professional registration

Successful apprentices will be able to join the:

  • Chartered Institute of Housing (CIH) at associate level
  • Association of Residential Letting Agents (ARLA) at associate level

End Point Assessment

View a list of end point assessment organisations for this standard
Organisation Phone Number Email
The Centre for Housing and Support (part of The Cornwall College Group) 01905 727288