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Credit controller / collector

Monitor and manage customer accounts, follow financial policies to collect money owed to organisations.

Summary of this apprenticeship standard


2 (equivalent to GCSEs at grades A* to C)

Typical length
12 months
Current funding band
Up to £5,000 per apprentice.
More information about funding
Entry requirements

Set by employer.

Candidates will usually have level 2 maths and English.

What apprentices will learn
  • how to set policies, facilitate sales and manage financial risk
  • knowledge of financial law and regulations
  • invoicing, processing credit applications and monitoring payments
  • how to resolve disputes and support debt

Before taking their end-point assessment, apprentices must:

  • achieve level 1 English and maths (equivalent to GCSEs at grades D to G)
  • take the test for level 2 English and maths (equivalent to GCSEs at grades A* to C)
Professional registration

None specified.


End Point Assessment

View a list of end point assessment organisations for this standard
Organisation Phone Number Email
Chartered Institute of Credit Management 01780 727272
NOCN 0114 227 0500