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Only levy paying employers can work with this provider

About this provider

The Academy Hub is a specialist training company in operation since 2013, focusing on recruiting and training for customer-facing roles. We operate nationally.

Our approach differs to standard apprenticeships in 4 main ways:

  • Up-front training course in the basics of sales / customer service meaning apprentices are job-ready when they reach the floor. This can be tailored to your specific requirements and can run from 2-6 weeks
  • Rigorous, attitudinal-based, recruitment to select applicants that will thrive in these roles
  • We teach psychological elements such as self-confidence and resilience so apprentices are more likely to stay when the going gets tough
  • We can coach apprentices monthly if needed to increase retention levels

11 Apprenticeships offered

Apprenticeship Type Level View details
Customer Service Framework 2 Details
Customer Service Framework 3 Details
Customer service practitioner Standard 2 Details
IT technical salesperson Standard 3 Details
Operations / departmental manager Standard 5 Details
Recruitment Framework 3 Details
Recruitment Resourcing Framework 2 Details
Sales and Telesales Framework 2 Details
Sales and Telesales Framework 3 Details
Sales Executive Standard 4 Details
Team leader / supervisor Standard 3 Details

Contact details

Phone number:

Annual survey results

Employer satisfaction:
no data available
Learner satisfaction:
Source: FE Choices

Content disclaimer

Education and Skills Funding Agency cannot guarantee the accuracy of course information on this site and makes no representations about the quality of any courses which appear on the site. Education and Skills Funding Agency is not liable for any losses suffered as a result of any party relying on the course information provided.

Explain levels

Apprenticeships are set at different levels of difficulty from the equivalent of GCSE (level 2) up to postgraduate (level 7)

More about levels